I'm confused!!

My mother has her repeat prescription delivered from the pharmacy attached to the surgery. Yesterday when they were delivered, one item was missing and when my mother rang to find out the reason the answer left her puzzled.
Apparently the person she spoke to did not speak very good English, now as my mother is somewhat deaf you can imagine this is not a good combination. She often gets the wrong end of the stick so when she said that she had been told not to worry but just take an extra one of her other heart tablets, I really thought she's got that wrong. She said that she had only spoken to a relief pharmacist, that convinced me there must have been some misunderstanding. I offered to go to the surgery and find out what was happening, but as she still has a weeks supply it didn't seem that urgent.

I confess I thought no more about it but when I returned from running errands this morning, my mother greeted me with..."I've rung the pharmacy and spoken to someone else, who said yes they were stopping those tablets but to finish using the current packet"
My mother said she asked if she didn't need them why had she been prescribed them for years and the person couldn't answer this question. This seems really odd so I think that we will have to taking another trip to the doctor to get some answers...after all is it now the pharmacy who decide what medication a patient need or has the GP changed the medication without telling my mother; has she been wrongly prescribed for years; or has my mother just misunderstood...your guess is as good as mine but I think we need some sort of explanation. So next task is getting an appointment with the doctor and you know how difficult that is!!!

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